Track Your Order
Follow your artwork from our workshop to your door.
View your order & delivery updates
Sign in with the email address you used at checkout. Open your order to see its status and the tracking details added after dispatch.
View my orders & tracking →You can also use “View your order” in your order confirmation or shipping email.
Track a ShipEntegra shipment
Enter the ShipEntegra shipment number from your shipping confirmation.
A little help along the way
When will my tracking appear?
We normally prepare and dispatch your artwork within 1–2 business days. Tracking is added after dispatch. Carrier scans can take time to appear, so a new number may not show movement immediately.
How long does delivery take?
Express delivery generally takes 3–6 days after dispatch, depending on the destination. Delivery estimates are not guaranteed. See our Shipping & Delivery policy for details.
I cannot find my order or tracking email
Check your spam folder and confirm that you are using the email address entered at checkout. Email artlycanvaslab@gmail.com with your order number and we will help.
My artwork arrived damaged or incorrect
We provide a replacement at no additional cost for damaged or incorrect artwork. Contact artlycanvaslab@gmail.com with your order number so we can help. Read our Returns & Refunds policy.
Looking for an Etsy purchase? Track that order through Etsy’s Purchases section or the shipping email for that order.